Fire Damaged Home

Water Damage Repairs Need to be Included as Part of Post-Fire Remodeling in West Palm Beach

Finding a company that can complete both fire and water damage repairs is the best route to regaining your home or business. We are experts in both aspects of rebuilding and understand how fire, heat, and cold water can combine to make not only a mess of things but also how they can combine to increase the level of damage your home or business’s internal structures endures.

Like the rest of Florida, West Palm Beach has strict building codes, even when it comes to reinspection after water damage repairs are completed. Water damage repairs after a fire are not a do-it-yourself type of project. We can provide excellent and skilled repairs coupled with documentation detailing the history of our work on your property. This can help get your property through the inspection process more easily because the inspector can compare our information with what he or she is visually looking at.

In addition to the structural aspects of rebuilding, we can also remodel in whichever way you choose. We can install the flooring types of your choice, as well as add windows, eating areas, and other details to your home that can add value and increase the functionality of your home. Instead of your home suffering a loss in value and destroying your investment, Titan Rebuild can instead reverse a destructive fire with positive changes.

Rebuilt StairwayRebuilding stairways and floors, remodeling window frames and cabinetry can give your home an entirely new look. For extensive damage, we can even rearrange the floor plan to eliminate any old and tired feelings or dead spaces that you previously disliked about your home. Exterior changes can also be completed to give your home a beautiful facelift that will make your neighbors wonder if you even had a fire.

Call us, Titan Rebuild, at 561-345-3751 for more information and an appointment to meet at your property site so we can get to work on restoring what the fire tried to take away from you. In no time at all, you’ll be pleased with the results of our work, and able to return to your previous lifestyle or business operations.

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Factors to Consider When Selecting the Best Water Damage Restoration Company

Though the three seasons in Florida are the reason many people prefer to live in the Sunshine state, the hurricane season brings in harsh winds and heavy rain which devastates homes and commercial buildings. Due to normal wear and tear, water heater bursts are common in many homes. The other problems that frequently occur are leaks in the ceiling, pipe bursts or overflows.

There are West Palm Beach water damage restoration companies licensed and insured to handle all problems that occur due to water damage. Their numbers can be found online, and once you read the reviews and customer testimonials, you can shortlist a few and get them to offer you a free estimate for maintaining your home. They will inspect the home and guide you on the various issues that need to be carefully monitored and if you notice a leak or an overflow, call them, and they will respond within 45 minutes if there is an emergency.

There are several reasons for water damage in homes and offices:
•    There could be a leak in a ceiling due to an overhead toilet overflow
•    A leak in the ceiling due to heavy winds followed by rain
•    A water heater burst that results in a huge pool of standing water
•    Drain lines or pipes leak
•    Leaky faucet that has been unattended
•    Plumbing mishap
•    Sewage back up
•    Toilet overflow

The water damage restoration company in West Palm Beach will come equipped with the latest equipment and gear to take care of any problem that you face. The keyword here is calling them “as soon as possible.” They are licensed and experienced to perform a general cleanup to restoring your entire home. They will remove standing water and get rid of the foul odor that is produced when there is a sewage backup or toilet overflow. Expert and immediate action will prevent mold growth and protect the family or employees from various health issues.

Mold remediation
Mold growthMold growth can prove dangerous, and this is something that will develop very quickly if the water restoration company does not work fast and remove all the water from the walls, floors, and other areas. Many people end up with ill health effects when exposed to mold growth. The other danger is that toxic mold spores can colonize the home. A professional company will ensure that they remove all moisture from the home and remove the stale air. The quality of air should be improved and every last spore of mold removed from the home.

How to identify the best service provider for water damage restoration?
A reliable water damage restoration company should be able to:
•    Offer the customer a high quality of service
•    They should be professional in their approach and have the technical know how to carry out the work
•    They should not compromise when it comes to taking care of the work entrusted to them by the client.

How to get insurance cover for water damage
If the water damage problem has not been caused by negligence, it is possible to get the claim covered to the maximum amount. Your service provider should be able to help you as they generally work with insurance companies to help clients lift the stress of having to cope with these situations.

A reputed service provider will be able to fill out the claim and navigate the process to ensure that your claim is covered. Make sure to note the number of the water damage restoration West Palm Beach Company on your phone and speed-dial their number the minute you are faced with a problem caused by water damage.

Check out Titan Restoration Construction at 561-345-3751 for any and all of your water damage needs.

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Measures to Take to Prevent Disasters from Ruining your Home

Water bodies are found everywhere in Florida and watersheds constitute part of every property. Everyone lives downstream and therefore every homeowner shares the responsibility of keeping their water bodies clean and healthy.

Expenses due to water damage issues can be devastatingly high for property owners and therefore it is important to keep an eye open for problems such as the sudden appearance of a moldy drywall, a flooded basement or mildewed grout appearing in the home. Here are some tips to deal with such problems.

•    Dampness is the cause of mildew and mold formation and therefore it is important to control moisture indoors. The problem with crawlspaces and attics is that water leaks are not immediately noticed. Basements can get flooded when the drainage for the foundation is not efficient. Water should, therefore, be routed away from basements and care should be taken to keep the crawlspaces dry at all times. All leaks should be stopped immediately.
•    Remove mold the minute you detect the same. It can be easily removed with detergent and warm water. The surface area should then be left to dry out completely. Alternatively, you can spray the affected area with a solution of 10% bleach with 90% water.
•    Purchase paints with mildewcide as this will help control surface mold in bathrooms and other damp rooms.
•    The best way to solve problems is to address them immediately. Shut off the main water valve and if water has collected above the leak, you can open a faucet to let the water drain out harmlessly instead off from the gushing pipe. Do not walk in water without protective gear and make sure all electricity power are shut.
•    Avoid permanent damage by performing cleanup immediately. If the damage is severe, then it is important not to move things out or get rid of items to claim insurance cover.

Water Damage Causes Mold DamageCall a water restoration company in West Palm Beach to handle the problem. Find a reliable one and you will find that they arrive within 45 minutes of receiving your call. They come armed with protective gear, tools and equipment to care of the water damage and start on restoration works immediately.

Get referrals from friends and family members
Do your homework when you purchase your home and check out the referrals of several water restorations West Palm Beach service providers. You can ask them for free estimates and get them to offer you reasonable rates. Just because a company offers you cheap rates or promise to take care of all problems does not mean that they are licensed and experienced to carry out mitigation and restoration.
A reliable water restoration West Palm Beach company will be able to guide you on using the right construction materials to ensure that you do not face problems with water damage in the home. They will advise you on investing in good quality plumbing materials such as “no-burst” hoses made up of stainless steel for washing machines or faucets.

Another advantage of using a reputed service provider is that they are connected with insurance companies and will help you through the process when you wish to get your claims covered. You can reduce the cost of the damages as the insurance company will compensate you for the loss. Never try to act impulsively as this can cause major devastation and destruction in the home. Rely on the experience of these professionals and you will be able to maintain a home without stress as you know you can call them in an emergency.

Call Titan Restoration Construction in West Palm Beach at 561-345-3751 to handle your water damage problem.

Mold Damage

Prevention of Mold Growth Will Protect Health and Keep Employees Safe

The water damage restoration industry has made progress in recent years thanks to advanced technology. This has helped innumerable people to maintain their homes at reduced costs especially when they have had major issues with water damage due to flooding, rains or a burst pipe or leaky ceiling.

When there is a leak in the ceiling, it is cause for concern as this can harm the outside as well as the interiors of a home. If you think that placing a bucket to call the water will help you solve the localized problem, you have to think again! Your best recourse would be to call a water cleanup Boynton Beach water damage company to stop the leak before it ruins the wall finish and develops rot.

Mold detection

Mold, as we all know, thrives on food and moisture. If a leak appears behind a stud wall that is dry-wall covered, mold will appear. The wood gets wet and starts to rot. When this happens, the structural integrity of the home becomes weak. Termites and rodents find their way into your home and the materials in the home get damaged when the air starts humidifying in enclosed spaces.

When you see this happening, do not hesitate or turn away in the hope that the leak will disappear as the gravity of the situation will only escalate. Get on the phone and call a reputed water cleanup Boynton Beach damage restoration company to fix the leak. You will save a lot of money if you do not delay and get the problem repaired immediately.

A service provider has the right equipment and tools for restoring water damage. They are professionally qualified and licensed and insured to carry out such tasks competently. Select a service provider that can help to quicken the insurance claim process.

Mold in a Room CornerWhen there is water damage, mold growth appears in large patches and keeps growing if not removed immediately. Make sure you fix all plumbing leaks in the home especially when you have faced water damage. Scrub can be removed from hard surfaces with water and detergent, but it has to be dried completely. There should be no visible mold, and the odors should be dispelled, and fresh air should circulate in the room.

If you are an owner of a commercial building, you should ensure that the work environment is safe for the employees, Presence of mold is a health risk, and it is very important that it is removed when first noticed.

Health problems that are related to presence of mold
•    Employees can face allergic reactions which include sneezing, irritation of the throat, nose or mouth, and a runny nose
•    Many people suffer from watery, itchy or red eyes
•    If these allergies persist, other asthma-related symptoms can be triggered which include wheezing, coughing and shortness of breath.
It is, therefore, important to hire a service provider who can take care of all problems connected with water damage and restoration. Sign a maintenance contract once you decide on the best service provider in your area.

Actions to take after a flood
•    Remove all water that has collected
•    Dry items that have become wet
•    If paper, wood or fabric has become wet, it is advisable to get rid of the same
•    Use humidifiers and other blowers to dry the office and furnishings
•    Improve the air quality and get rid of stale air in the workplace

In order to ensure that your property is safe, sign up with the most qualified and professional experts that are certified and licensed to carry out the water cleanup Boynton Beach services. They should be able to work with your insurance company and get them to restore and replace the costs of the damaged materials.

Call Titan Restoration Construction at 561-345-3751 for an appointment with a water damage restoration specialist ready to answer your concerns.

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How to Rebuild Your Home after A Flood Disaster and Learn From Your Mistakes

Once you have undergone a flooding experience, you will be more cautious in the future. You will be traumatized at the disaster caused by a hurricane or a sewer overflow. Your house may be flooded due to negligence and a family member may have undergone a serious health crisis.

Your first duty is to your family members. You should provide support for each one in the house especially after the devastating experience that you have faced together. Stress may be temporary but it can have long lasting effects. Talk to each other and share your stress and anxieties. Talk to your children factually and help them deal with the fear and reassure them.

Take the right steps to provide further damage

It is time to take steps to get your home and property back in order. The floods may have caused major hazards including damage to the structure and electrical power in the home. The first thing to do is to hire an experienced Boynton Beach flooding company to assess the flood damage and make sure you can enter the home.

It is important to check if the structure is sound before you enter the home. Do not enter the home if there is standing water near the outside walls of the home. The front door may be swollen tight or there may be debris behind the door that does not allow it to open naturally. Be careful of mud or water that makes the floor slippery. Many reptiles and rodents may find their way looking for shelter in your home.

Hire the best service provider in your area

Call the Boynton Beach flooding service provider to check all the problems before you bring your family back to the home. You may have to shut off the electricity supply while they check the home. Before you disconnect the wiring you will have to check with the local authorities.

It is important to call the insurance agent to check the damage of the contents in the home. Make out an inventory for filing a claim. As the agent if you can contact the adjuster and get a comprehensive cost for repairing the damage to your belongings in the home.

Use the right materials to repair damages

Sealed Garbage ContainerMake arrangements to get the clean up started by contacting the Boynton Beach flooding service company. Consult the professionals and get expert advice on how to rebuild your home and make it flood proof. They will suggest cost-effective measures that you should heed to ensure that you and your family are protected the next time there is flooding in the area.

Make sure that you use flood proofing materials if you plan to continue living in the same house. You have an option of moving to a safer area. Make sure to follow the local building codes when you reconstruct your home.

Make sure to store garbage far away from water and food in a container with a tight fitting lid in case the pickup truck does not get to the area for a few days. If you notice any animal waste or asbestos anywhere, report this to the city authorities.

Ensure that your family is safe in a healthy environment

Get advice from your service provider on home maintenance and repair. Get referrals from friend and colleagues when you are trying to source out the best service provider in the area. Ask for an estimate and if they offer you a reasonable rate for their service, go along with them. Titan Restoration Construction, a professional company, will be able to guide you on the insurance process and help you rebuild your home with state-of-the art material that will protect you from subsequent flood disasters.  Call us at 561-345-3751 for great results!

Mold Damage

Titan Knows how to Repair Your Home or Business after Mold Damage and Remediation

Mold is a bio-hazard that grows in almost any environment, indoors and out, as long as there is adequate moisture. Because it is found everywhere, it can grow quickly when conditions inside your home are altered because of a broken sump pump, storm damage, or any other reason that permits water to enter into your home. When mold becomes a problem because of overgrowth, it will soon cause damage to a home’s interior structures. After remediation is complete, this damage must be repaired so your home can be restored to its pre-damaged state.

Titan Restoration Construction has a well-deserved reputation for rebuilding and restoring homes and commercial properties at or above local building code requirements. This includes those homes and business sites that have had extensive mold damage in West Palm Beach. After remediation, damaged areas need to be eliminated. This is because spores and mycotoxins can still be present after remediation. Although reduced greatly in number, these substances can still create health effects in individuals who live and work in such locations. Repairs and reconstruction will also greatly decrease the chances of mold growths returning, even if moisture levels become temporarily elevated in the future.

Titan Restoration Construction has the skilled and experienced technicians needed to repair your home the correct way and help you regain the ambiance your home had before. From simple drywall repairs, including tear-downs and re-installations, painting, papering, and trim, such as chair rails and baseboards, to support systems that need to be rebuilt in order to securely support your home’s interior structures, to exterior walls and Exterior Insulation Finishing Systems (EIFS) that have become compromised, we have your needs covered. Repairs are not just completed to the bare minimum, but to regain and restore the look that your family has come to know as ‘home.’ Similarly, if your business has been affected, your customers have come to depend on your physical store’s location, and we will work quickly and efficiently to make sure you are able to reopen your doors as soon as possible.

Vertical Support BeamsWalls must be restabilized on their interiors, through both horizontal and vertical support beams. These need to be solid, with no trace of mold growth, decay or other deterioration. While remediation works well in removing a great deal of mold, spores can still remain and then begin to grow again if moisture is ever introduced to an area occupied by mold. We can rebuild walls, including those with windows of any shape, recessed areas, lighting fixtures, and any other architectural refinements. We finish these to match the rest of the original décor in your home or business, including the minor details that were originally meant to be a part of it.

Interior walls are not the only location in your home or business that have support structures. The load-bearing supports also need to be examined to make sure that there is no issues or problems with their integrity or strength. These rarely need to be replaced, but major problems can arise if they are left in place when they should be removed because of mold damage in West Palm Beach properties.

Floors and ceilings will also need to be replaced at times, and their interior structures will be examined for mold damage. Visible mold growth does not always accurately determine where mold growth has occurred on the interior structures – sometimes mold can be hidden inside, and not show on the floor or ceiling, and at other times, the interior structure will be clean and free of mold.

Exterior walls can also be damaged by mold. The damage can occur at one or more locations, the exterior, the middle, or the interior but exposed side of the wall. These walls that make up our home or business’s exterior are also what others have come to associate you with. This is part of your and your family’s persona and should be restored to its true beauty. We are experts in restoring all types of exterior walls, from the interior side through the insulating components to the exterior face. With businesses, we understand that building components are slightly different and can work with you in regards to any security issues that may need to be worked around as we restore your exterior walls, windows, and other aspects of your business.

Construction is not just an occupation to us, but an art-form that relies heavily on architectural science and technology. At Titan Restoration Construction, we understand the changes that construction has undergone over time, and we can bring that knowledge to your project, regardless of the age of your home or business. This can help protect your investment while ensuring the protective aspects inherent in any home or building are restored to their previous strength.

Many mold remediation firms only provide that service – mold remediation, leaving you with many repairs that need to be completed. While some will remove the mold damaged areas, others will not. Because of this, you need Titan Restoration Construction to make your house a home again. During the process of mold remediation, make sure to call us at Titan Restoration Construction for your West Palm Beach mold repairs. You can reach us at 561-345-3751. If we are out of the office, please leave a message and we will return your call as soon as possible.

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Fire Safety Tips to Follow To Save Further Damage and Prevent Injuries

A fire in a home or workplace can start due to carelessness on the part of a family member or employee. Everyone is responsible in a home or office to keep the environment safe. Here are a few safety tips that you should follow to prevent fire damage in Boynton Beach.

  • If you use candles in the home, you should make sure to put off the flame before you leave the area.
  • Some candle holders are not sturdy and may topple over or collapse.
  • Candles should never be kept in an area where there is a draft.
  • Blow out the flame gently without splattering the hot wax.
  • If a candle burns for a long time, there is a likelihood of the wick setting fire in the area.
  • If you are a smoker, you should always make sure to stub out the cigarette before you leave the room or go to bed.
  • Make sure you operate the microwave oven only when there is food inside.
  • All appliances in the kitchen should be checked periodically, kept in a clean condition.
  • The wires should not fray. Change them if the copper wire gets exposed.
  • If you notice the grease pan catching fire, do not try to dowse it by pouring water. Use a lid to cover the pan and turn the stove off.
  • Keep flammable material away from heating appliances and stoves.
  • Shut off the stove if you are leaving the kitchen to attend to something else.

By taking corrective action, you can prevent fires in the home or workplace. It is important to plan ahead in case a fire breaks out in the house.

  • Make sure to plan an escape route and go through the drill with all the family members.
  • Close the bedroom door when you go to sleep. You will not be exposed to smoke and heat in case a fire breaks out.
  • Instruct family members that it is important to crawl under the smoke and escape by dropping to the ground in case there is a fire.
  • Instruct family members to call the fire department or dial 911 in case of fire.
  • Try to use the neighbor’s phone to call the fire damage Boynton Beach responders as it is highly unsafe to enter a building that is burning.

Once you move into a new apartment or home, one of the first things to do is to identify the emergency responders for fire, water, and other damages that can occur in the area. Keep the list handy or punch it into your phone so that you can speed dial them in a case of emergency. Fire damage restoration is a complex task that can be handled only be fire damage professionals. Care has to be taken especially when toxic gases are released.

Use the services of a recommended service company

Do not hesitate to call the restoration company and get the experienced professionals to come to your rescue. The professionals you select should be certified and competent to carry out the tasks. Most of these companies are directly connected to insurance companies, and this helps to hasten the process and get past the red tape. Experiencing fires can be devastating experiences especially when you see something you covet go up in flames.

Stay calm and do not create a panic especially if there are other people in the building. Call Titan Resoration Construction to restore your fire damaged home or office at 561-345-3751.

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Precautions to Take When Your Home Has Been Damaged Due To Floods

Flooding in the area where you live can pose a serious problem for homeowners as it brings on health risks. One of the leading causes for weather- related deaths in America is flash flooding.

There are certain measures you can take to protect your property when there are flooding.

Safety and security is important when anticipating floods

It is always advisable to secure your home against flood damage. The first precaution to take is to ensure that you do not build your homes in areas that may be high-risk. Check out the regulations and avoid flood zone areas. Make sure that there are no cracks or crevices in the walls as this could allow the water to get into the home. Make sure to seal them well.

Get your property insured against floods

One of the most important steps to take is to obtain the appropriate coverage for flood insurance. One should never under estimate the power of flowing water as it moves faster than it appears and can even carry a person away. Make sure to explain dangers associated with flooding to your employees or children. Make a note of the West Palm Beach Flooding company and let the family members know how to get in touch with them in an emergency.

Keep abreast with the media

You should talk to your neighbors and share any information and experience that you may have and be prepared for the same. Remove all debris and fallen leaves from storm grates, flap gates and street drains to avoid clogging. If you have evacuated from the premises and are returning to your home after the flood, make sure to check for structural damage before you enter the home. Look out for gas leaks, live wires and electrical shorts.

Take precautions when re-entering the home after a flood

There may be a gas leak so be careful and use only flashlights when you re-enter the home.

Call the gas company if you find that the gas is still switched off. Get a professional from the West Palm Beach flooding company to check if the heating system and other appliances, including the electrical panels are working properly.

Call your West Palm Beach flooding service provider and let them know the problem you are facing. You should also:

  • Move all the valuable items in the home to a higher level.
  • Place plastic sheeting or sandbags in front of the doorways.
  • Prevent the back-flow of sewer water by sealing off the sewer lines to the property.
  • When you install electrical boxes, water heaters, furnaces and washing machines, make sure to elevate the location to a place where there are less chances of flooding.

Here are some safety tips to help you clean up after there has been a flood:

  1. Clean the walls and floors with hard surface using soap and water. Add a disinfectant to the water.
  2. Wash all your clothes including linen in hot water and dry them out thoroughly.
  3. Disinfect all surfaces that may come in contact with children including their play areas.
  4. Dry out large mattress and furniture that is upholstered in the sun.
  5. Carpets should be steam-cleaned.
  6. Replace fiberboard and all fibrous insulation if it has been contaminated with floodwater.
  7. This should also be done if sewage water has made contact with the air conditioning system and heating.
  8. Do not walk in this water without wearing protective gear.
  9. Discard material than cannot be salvaged or dried thoroughly.

Boil the drinking water and throw out all food that has been lying in the refrigerator.

We want you to be able to return to your normal work schedule and activities as soon as possible. Floods are quite traumatic enough, and we know that when you don’t have access to your home or office, you’re losing income. Call Titan Restoration Construction at 561-345-3751.

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Problems Caused By Water Damage and Ways to Control the Situation

Properties in Florida have escalated in value as many people prefer to relocate to the sunny state and enjoy the three seasons. Many homeowners sign up with a public adjuster or a reputed service provider for water damage restoration to ensure that they remain protected against the problems arising from water damage Palm Beach gardens.

A water damage restoration service will inspect the damage using probes and other water sensing equipment such as infrared tools to determine the extent and source of damage. They are expert in drying out the structures, sanitizing contaminated areas and deodorizing all materials in the area. They bring in dehumidifiers, air movers and scrubbers and equipment to dry out the floor and floors. They may take about three days to complete the restoration work and will then assess the situation and make a reevaluation of the damages.

Water damage can be categorized in three ways:

  • Water damage Palm Beach Gardens identified from a sanitary source which can flow from a broken water supply line such as a tank, faucet or even bottled water. Depending on other factors such as temperature and time, contamination may build up when items come in contact with water.
  • Water flow from toilet overflow or from washing machines and dishwashers. Here again, this type of water damage can cause certain types of illness especially if urine or dirty water comes in contact with certain areas in the home and get contaminated due to temperature or when water remains stagnant for a long time.
  • When there is a flooding from streams or rivers or if a toilet trap is broken, stagnant water containing feces, urine and dirt from outside can cause microbial growth than results in grave illness and sometimes death.

How to check for mold in the home

Mold generally appears as a fuzzy growth and will appear on ceilings and walls in various shades ranging from gray, black, green, brown or yellow. The growth may appear smooth and velvety or rough and leathery and these signs are generally noticed where there is standing water, a water leak, stain or when there is condensation. The other areas that attracts mold are drain lines, furnaces and air conditioners.

How to guard against mold when there is water damage in the building

The first step is to ensure that the quality of air indoors is clean. When there are leaks or flooding, moisture enters and triggers different types of allergic reactions and disease. The members of the family can suffer health-risks long-term if the mold formation is not controlled quickly.
Remove all traces of standing water found in the house. Materials that have become wet due to flooding or leaks should be removed from the area.
Use protective gear when cleaning or trying to remove mold.
Points to consider when hiring a professional service company to take care of the water damage restoration:

It is very important to check if the service provider is licensed and qualified to try out techniques with the right equipment. It is in your right to make a background check and get referrals before signing the contract. Ask your friends, family members or colleagues if they can recommend the best service provider for handling water damage Palm Beach Gardens.

During the restoration process, the technicians should move the equipment to different areas that are affected and monitor the working to ensure that each area is dry. Since each case of water damage is unique, it is important that they review the situation and make the right decision on restoring the damage.

If you have water damage, call Titan Restoration Construction at (561) 345-3751 so we can begin the restoration process.

Water Damage

Water Damage

Do you have a backed up drain, water supply that is leaking, or has your neighborhood flooded into your home?

We quickly remedy all of these issues as well as leaking roofs, shower pans, toilets, flooding from a storm, or damage from a ceiling fire sprinkler system, as well as any other sort of water damage risk a home or business owner may encounter. Rest assure that Titan Restoration is more than equipped to properly extract, cleanup, & properly rebuild and reconstruct what ever damage there has been due to water.

We offer 24 hour & emergency services for water cleanup, extraction, and emergency repairs including Insurance claims and personal pay.

More Information on Water Damage

Water damage restoration is the process of restoring a property back to pre-loss condition after sustaining any level of water damage. While there are currently no government regulations in the United States dictating procedures, two large certifying bodies, the IICRC and the RIA, do recommend standards of care. Most companies use the IICRC procedural standard, which is the S500. It is based on reliable restoration principles, research and practical experience with extensive consultation and information gathered from numerous sources. These include the scientific community, the international, national and regional trade associations serving the disaster restoration industry, chemical formulators and equipment manufacturers, cleaning and restoration schools, restoration service companies, the insurance industry, allied trades persons and others with specialized experience. The S500 water damage guide is subject to further revision as developments occur in technology, testing and processing procedures.

The IICRC S500 provides a specific set of practical standards for water damage restoration. It does not attempt to teach comprehensive water damage restoration procedures, rather it provides the foundation and basic principles of proper restoration practices. Prior to specifying the job scope and procedures, the S500 must be reviewed. This is important so that the individual circumstances of each restoration job is taken into account. Users of the S500 must be in pace with technology and follow all rules and regulations of a country whether it may be federal, state, provincial or local law. Federal, State and local laws might also determine who can do the water damage restoration assessment and who can authorize remediation procedures. In British Columbia (Canada) the Insurance Council of British Columbia has determined that an Insurance Adjuster working for an Insurer (to mitigate a loss or potential loss) can authorize restoration efforts on private property even though it may not be a covered peril; but, the Adjuster is not accountable for the outcome of any restoration effort, even if the Insured party was, or could be, knowingly placed in harms way. Each case of a water damage may be unique and common sense may require deviation from the S500.

Loss assessment and evaluation

A professional water damage restoration service will document the materials which were affected by the water damage and refer to industry standard pricing guides in order to determine the proper value of the residence’s materials lost and their service.

Water damage services include the inspection of the affected area(s) with water sensing equipment such as probes and other infrared tools in order to determine the source of the damage, and possible extent of area affected. Restoration services would then be rendered to the residence in order to dry the structure, sanitize any affected or cross contaminated areas, and deodorize all affected areas and materials. After the labor is completed, water damage equipment including, but not limited to, air movers, air scrubbers, dehumidifiers, wood floor drying systems, and sub floor drying equipment is left in the residence. After a period of two to three days after the labor is completed, a reevaluation of the residence is taken to monitor the drying process, and any equipment not further needed is removed as to keep the charges under control.

Categorization

Water, under the IICRC’s S-500 Standard and Reference Guide for Professional Water Damage Restoration, has been broken off into three categories. These categories are based upon the level of contamination present, or presumed present, in the source water.

Category 1 is water from a clean or sanitary source. Previously known as clear water, this descriptor has since been removed to reduce confusion. These can include water from broken clean water supply lines; clean water from toilet tank or bowl; faucets; and bottled water. Although the source may be from a clean source, category 1 water can quickly degrade into category 2 or 3 depending upon such factors as time, temperature, and contact with contaminants.

Category 2 is water with some level of contaminants that could cause discomfort or illness if ingested. Previously known as grey water, this descriptor has since been removed to avoid confusion. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; dishwasher overflow. Category 2 water can quickly degrade into category 3 depending upon such factors as time, temperature, and contact with contaminants.

Category 3 water is grossly unsanitary, and could cause severe illness or death if ingested. Previously known as black water, this descriptor has since been removed to avoid confusion. Sources for category 3 water include, but are not limited to, sewage; flooding from rivers or streams; Wind driven rain, water from beyond the toilet trap; water from the toilet bowl with feces; and standing water that has begun to support microbial growth.

Classifications

Water damage is classified into one of the following classes:[1]

  • Class 1 Water Damage – (least amount of water, absorption and evaporation): Water losses that affect only part of a room or area, or larger areas containing materials that have absorbed minimal moisture. Little or no wet carpet and/or cushion are present.
  • Class 2 Water Damage – (large amount of water, absorption and evaporation): Water losses that affect at least an entire room or carpet and cushion(pad). Water has wicked up walls less than 24”. There is moisture remaining in structural materials (e.g., plywood, particleboard, structural wood, concrete).
  • Class 3 Water Damage – (greatest amount of water, absorption and evaporation): Water wicked up over 24″, or water may have come from overhead affecting ceilings, walls, insulation, carpet, cushion and sub-floor. The entire area are saturated.
  • Class 4 Water Damage – (Specialty Drying Situations): These consist of wet materials with very low permeance/porosity (hardwood, plaster, brick, concrete, stone). Typically, there are deep pockets of saturation, which requires very low specific humidity.

Principles in drying

Structural and contents consideration

When working within a residence, it is often the case that those who are performing the water damage restoration must work with and around the contents of the home. This includes, but is not limited to, furniture, electronics, books, and any other materials that may have been affected by the water damage. The moving around of the said contents is often referred to “contents manipulation.” Water damage restoration firms often bill content manipulation on a per hour basis.

Contents may also require treatment due to the effects of water damage. This may include, but is not limited to,sterilization, sanitization, deodorization, drying, and storing of said contents. Other contents may simply be unsalvageable or the cost of having it salvaged would exceed its current value. In these cases, the contents would be discarded.

Monitoring

It is important to be proactive in the monitoring process. Many questions have to be asked and answered: Is the drying equipment set up properly? Are the personnel qualified to adjust equipment placement and conduct new techniques? Are the machines in good working order and are they maintained properly? Perform a background check and ask for references prior to hiring a contractor to restore your dwelling back to its pre-loss state.

After the water has been extracted and any non-salvageable materials have been removed, water damage professionals should place drying equipment according to industry guidelines for capacity in the affected areas. Industry standards state that drying vendors should return to the residence at regular time intervals, preferably every twenty-four hours, to monitor the equipment, temperature, humidity, and moisture content of the affected walls, contents, or other affected materials. Should one area be dry and another affected area still wet, the firm will relocate or remove equipment accordingly.

Completion

Once the temperature, humidity, and moisture content is deemed acceptable and safe according to industry standards, the water damage restoration equipment would be removed and the water damage restoration process would be complete.

Some homeowners, property managers, building maintenance operators use their own personnel to perform water damage restoration to save on the growing costs, it is prescribed to hire a professional water damage restoration company to perform these services since there are defining criteria and methods to be used for assessing water damage and establishing restoration procedures. Because of the unique circumstances of every water damage restoration project, it is impractical to issue blanket rules intended to a situation. In extenuating circumstance, deviation from portions of the S500 may be appropriate. In performing a job, carelessness is never acceptable and common sense should always prevail.

References

  1. IICRC S500 standard for Professional Water Damage Restoration.