Water damage is a concern for residential and commercial properties, and it can also be caused by natural disasters like hurricanes, floods, and blizzards. There are several effective methods to deal with water damage, and DIY water damage techniques might be effective if the situation is not complicated. Effective water damage restoration relies on knowledge about several factors, including the category of water damage, the extent of damage, the tools, and the ideal equipment for the situation. This is why we recommend expert attention to restore the condition quickly and effectively.
There are plenty of water restoration companies out there. But not all of them have the same quality, reliability, and credibility. If you’re looking for a reliable and reputable water restoration company, here are five tips to help you choose the right one.
Ask for licensing and training
The best water damage restoration companies will have a team of licensed and trained professionals. This is very important because water damage can spread quickly, and the recovery process can be dangerous if not handled properly. Ask about any company training regarding water damage restoration and cleanup.
Ask about their certification, specialization of certificates, and how long they have been in business. Ask what qualifications the plumbers within this crew have, such as plumbing licensing & training experience. Know exactly how your service techs are trained to promptly get rid of any water or wet mold issues since excessive moisture can allow them to grow stronger with time on site. Having qualified professionals who specialize in that specific area helps you avoid unwanted surprises down the road.
Ask to see their success stories in the marketplace
Look at what they’ve done for other customers and how long it took them to restore your property after a water damage incident. Look for reviews online to understand how the business operates and how satisfactory their work is. The best way these companies can be assured of a good rating is to have real-world results so people can see past all the promises.
Ask about warranties, guarantees, and payment options
And make sure you ask for full disclosure on these crucial things, such as how long they give a guarantee or what kind of warranty they provide in various situations. Also, inquire if the company allows some out-of-pocket expense under certain circumstances.
Ask the company about their insurance and bonding
The best water damage restoration companies will have multiple types of liability coverage: business insurance, workers’ compensation, Directors & Officers (D&O), property insurers, flood policies for covered structures like vehicles. Ensuring all these financial interests is also vital to ensure that you’re protected legally if some equipment malfunctions or someone gets hurt on your premises during a cleanup operation. And pay attention to recurring water damage events and how this could affect the company’s ability to be covered.
Many water damage restoration companies will have local licenses only for the state in which they are located that can be verified online at their respective state’s licensing division’s website. Verifying a professional license is best conducted by calling the state’s licensing division. Call your local Mayor and Council or State Governor’s Office to inquire about insurance bonding requirements for service contractors if one exists for the company you are considering hiring (ask specifically about “re-insurance,” which is an extension of liability coverage from a previous policy). Ask how long they have been in business and verify their background records with state authorities’ archive services. Also, ask what type owns the insurer, rating agencies, and why they chose that company for their bonding requirements.
Ask what equipment will be used for your restoration project
Water damage restoration companies will use different methods to fix your water damage. It is essential to know what equipment they have on hand and how it works for the water damage you are experiencing. To prevent a backup of water in your home, you must use only high-volume pumps that can efficiently transfer the water from where it has been contaminated (say, across carpeting or even standing on furniture) into a tank permitted under fire safety codes. Pumps for direct discharge are not advised since they lose efficiency due to run-off velocity depending on specific locations and the direction of rainfall.
Do they offer a restoration plan?
Most water damage restoration companies will offer a free estimate. You can take their word for it and hope that they are right, or you can hire a company that has done the research and has a plan for fixing your property. A good company will provide you with a written estimate explaining the scope of their services, if they will perform all or any part of it and what is to be done. The plan will also include precautions or strategies to prevent potential issues that may pop up during the restoration process.
Finding the right water damage restoration business is a process that can take a considerable amount of time. The best way to ensure you choose the right one is to understand what types of services they offer and how they operate. It’s also essential to know how they handle claims and your rights regarding property damage. We recommend that you research the water damage restoration companies in your area and then choose one based on their track record, reviews, and service cost.